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Returns & Exchanges

RETURNS & WARRNATY POLICY

PARTIAL REFUND IS 50% OF THE ITEM.

We cannot provide you with a full refund, we are only offering a partial refund.

The problem with the products received:
Faulty products can be returned to us if they have the following types of quality defects: stains, zipper malfunction, ripped or torn, poor quality materials, obvious color difference, a major difference between the photographed product and the product received.
Please ship the package to the designated address provided by the after sales staff. Customers have to cover the shipping fee for the package return. We will provide a partial refund as long we receive the return package; to help us, the customer should provide all relevant tracking information.

Out of stock:
Some items may out of stock or there may be insufficient products to complete the order during the order processing stage. Our customer service staff will contact you and provide you with a status update. Customers are eligible to ask for a partial Refund (covering some of the item cost and the shipping fee) in the event of not receiving an email notification.

Missing items, wrong items or package sent:
A PARTIAL refund is offered for missing or wrongly shipped items.
We will provide a reshipping service in the event of missing or wrongly shipped accessories, a PARTIAL refund on the item fare is offered in the event of accessories being unavailable for re-shipping.
Please be sure to open the parcel and check the contents before signing for the package
Please refer to the following return policies
Customer may return the package to the designated shipping address, and cover the shipping fee for returning the package only if the customer service staff have authorized the return.
Please contact our customer service for further advice.
Customers may return the package to the designated shipping address and cover the shipping fee for returning the package after receiving the RMA number from customer service
Store Hours: Due to Time Difference some orders need 24 hours to be processed.